1. Introduction
Welcome to the 5 Star Web Design and Your Social Media Experts Privacy Policy. This policy outlines how we collect, use, and protect your information when you visit and interact with our websites and services. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Contact us via our website or email.
Purchase our services.
Participate in surveys, promotions, or other site features.

The types of personal information we may collect include, but are not limited to, your name, email address, phone number, and payment information.

3. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain our services.
Process transactions and send you related information, such as purchase confirmations and invoices.

Communicate with you, including responding to your comments, questions, and requests.
Send you technical notices, updates, security alerts, and support messages.

Monitor and analyze trends, usage, and activities in connection with our services.

4. No Refund Policy
All sales and services provided by 5 Star Web Design and Your Social Media Experts are final. We do not offer refunds for any products or services under any circumstances.

5. Rental Website Terms
Websites created by 5 Star Web Design and Your Social Media Experts are built solely on our proprietary platform and are considered rental properties. Clients must pay the monthly cloud hosting and SSL certificate fees to maintain their website's availability. Failure to make timely payments will result in the permanent removal of the website from our servers, without the possibility of recovery.

6. Non-Tolerance of Harassment and Defamation
We maintain a zero-tolerance policy for harassment or defamation of character directed toward our staff or services. Any such actions by clients will be met with legal action. The client will be responsible for all related court costs and attorney fees.

7. Legal Proceedings
By using our services, you agree that any legal disputes will be resolved in the courts of Missouri, Clay County. Regardless of your location, you are responsible for all court costs and attorney fees associated with such proceedings.

8. Data Security
We implement reasonable security measures to protect your personal information. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. We strive to use commercially acceptable means to protect your personal information, but we cannot ensure absolute security.
 

9. Expanded SEO Disclaimer (Terms & Conditions)

SEO optimization included with website design is limited to basic on-page structure, technical readiness, and the SEO tools provided by the selected website platform. 5 Star Web Design does not provide ongoing SEO services, ranking guarantees, or traffic guarantees. Search engine performance is influenced by factors outside our control, including competition, content, industry, and algorithm changes.

10. CLIENT NOTICE — WEBSITE DEVELOPMENT VS. SEO & THIRD-PARTY SOLICITATION POLICY
To ensure clarity for all clients, please review the following:

Scope of Website Services
Our website projects include design, development, structure, technical setup, and foundational on-page SEO configuration. Once a website is completed and delivered, the development portion of the project is considered fulfilled unless additional services are contracted.

SEO & Marketing Services
Ongoing SEO, traffic growth, advertising, backlink campaigns, and ranking improvements are separate marketing services and are not included in standard website builds unless explicitly agreed upon in writing.

Metrics such as:
• domain authority
• traffic estimates
• ranking projections
• visibility scores
are marketing indicators — not measures of website build quality or technical performance.

Third-Party SEO Outreach
Clients may occasionally receive unsolicited emails from marketing agencies claiming their website has “errors” or “serious problems.” These messages are typically automated sales outreach and often reference generic or optional optimization suggestions rather than actual technical issues.

If any third party claims your website has problems, they must provide:

• exact page URLs
• detailed technical explanation
• reproducible proof

Without this documentation, such claims should be considered marketing solicitations, not professional assessments.

Third-Party Contact Policy
Outside vendors are not authorized to evaluate or modify websites we develop without prior written approval. Unauthorized third-party interference voids responsibility for performance, stability, or functionality.

Questions or Concerns
If you ever receive a message questioning your website, please forward it directly to us before responding so we can review it accurately.
Our goal is to ensure you always have clear, factual information regarding your website.

CONTRACT CLAUSE — THIRD-PARTY INTERFERENCE PROTECTION
Client agrees not to engage, authorize, or allow third-party vendors, agencies, or consultants to audit, modify, evaluate, or interfere with the website or digital assets developed by Provider without prior written approval. Any external technical claims regarding the website must be submitted in writing with detailed documentation and will be reviewed solely by Provider.

Provider is not responsible for opinions, reports, or recommendations issued by outside parties who were not contracted for the project.

Unauthorized third-party interference voids technical responsibility and support obligations.
Client acknowledges that marketing metrics (traffic estimates, authority scores, SEO scores, etc.) are not indicators of website build quality or development errors.

11. Changes to This Privacy Policy
We reserve the right to update or modify this privacy policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:

5 Star Web Design and Your Social Media Experts
Email: support@yoursocialmediaexperts.com
Phone: 816-877-5295

www.yoursocialmediaexperts.com
www.5StarWebDesign.net